Privacy Policy

Regeneration Skin & Wellness ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.regenerationskin.com, submit a form, book a service, or communicate with us by phone, text message (SMS), or email.

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Regeneration Skin & Wellness, 568 Pine St., Omak, WA 98841 | (509) 322-5367 | regenerationskin.wellness@gmail.com

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1. INFORMATION WE COLLECT

- Information you give us: name, phone number, email address, the treatments you're interested in, appointment details, and any messages you send us.

- Health-related information: information about your skin, body, or wellness goals that you choose to share when requesting or receiving services.

- Automatically collected information: IP address, browser type, device information, pages visited, and cookie data (see Section 7).

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2. HOW WE USE YOUR INFORMATION

We use your information to respond to inquiries and schedule or confirm appointments; provide and follow up on the services you request; send appointment reminders, customer care messages, and (only if you opt in) promotional messages by text or email; operate, secure, and improve our website; and comply with legal obligations.

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3. SMS / TEXT MESSAGING

By checking the SMS consent box on our forms and providing your phone number, you agree to receive text messages from Regeneration Skin & Wellness, including appointment reminders, customer care, and promotional offers. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for help, or contact us at (509) 322-5367. Carriers are not liable for delayed or undelivered messages.

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NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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4. EMAIL MARKETING

If you opt in to email marketing, we may send you news, offers, and updates. Every marketing email includes an "unsubscribe" link, and you may opt out at any time.

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5. HOW WE SHARE INFORMATION

We do not sell, rent, or trade your personal information. We share information only with service providers that help us run our business (for example, our website host, scheduling, and customer communication platforms), who are required to protect it and use it only to provide services to us, or when required by law. SMS opt-in data and consent are never shared with third parties (see Section 3).

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6. WASHINGTON CONSUMER HEALTH DATA

Because some information you share with us may be "consumer health data" under Washington's My Health My Data Act (RCW 19.373), we collect consumer health data only with your consent and only as necessary to provide the services you request; we do not sell consumer health data; and we share it only with service providers needed to deliver our services, or as required by law. You have the right to confirm whether we collect or share your consumer health data, to access it, to receive a list of third parties it has been shared with, to withdraw consent, and to request deletion. To exercise these rights, email regenerationskin.wellness@gmail.com or call (509) 322-5367. We will respond within 45 days. If we deny your request, you may appeal by replying to our response; if your appeal is denied, you may contact the Washington State Attorney General at www.atg.wa.gov.

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7. COOKIES & TRACKING

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use it (analytics). We ask for your consent through our cookie banner. You can change your cookie preferences at any time using the cookie settings button on our site or by adjusting your browser settings. Blocking some cookies may affect site functionality.

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8. DATA SECURITY & RETENTION

We use reasonable administrative, technical, and physical safeguards to protect your information. We keep information only as long as needed for the purposes described here or as required by law.

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9. YOUR CHOICES

Text STOP to stop SMS messages. Click "unsubscribe" in any marketing email. Contact us to access, correct, or delete your information.

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10. CHILDREN'S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

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12. CONTACT US

Regeneration Skin & Wellness, 568 Pine St., Omak, WA 98841 | (509) 322-5367 | regenerationskin.wellness@gmail.com